COVID-19

Helping You Respond to COVID-19

As the world moves to quickly address the COVID-19 pandemic, everyone is turning to the life sciences industry for answers, new therapies for treatment and vaccines. These organizations are turning to innovative technologies and fast-tracked services to speed up trials and global product development. Remote solutions are helping companies overcome the present and adapt for the future.

TransPerfect Life Sciences is sharing resources to help companies of every size accelerate their mission in the current crisis while staying connected globally with all patients and employees. We are grateful to support the life sciences industry in every way we can, please email us at lifesciences@transperfect.com.

Our Services

Free Remote/Central Monitoring Solutions:Trial Interactive, our e-clinical technology platform, is offering our monitoring solutions for free to new and existing sponsor, site, and CRO eTMF customers. Please email us at info@trialinteractive.com to get started.

CLICK HERE TO GET STARTED > >

Shared Data to Help AI and Chatbot Developers:DataForce, a TransPerfect company that specializes in building better AI experiences through data collection and annotation, is sharing a data set — at no charge — that will help AI and chatbot developers from around the world provide information on COVID-19 in English, Spanish, Arabic, and Mandarin Chinese. Please email us at dataforce@transperfect.com to get started.

  • A central, shared workspace and portal with secure, 21 CFR Part 11 compliant access:

    · Storage of redacted subject source documents

    · Access for all CRAs to do remote and central monitoring

    Involvement of site personnel to directly submit subject records to the site portal:

    · A dedicated study email to send documents to the portal inbox

    · iOS and Android mobile app, myTI, to scan documents and directly upload them to the study portal

    · Access to controlled direct upload by site personnel where only their respective Site Files can be viewed

    · The ability to fax documents directly to the portal

    Please email us at info@trialinteractive.com to get started!

    For more information on the FDA’s Guidance on Conduct of Clinical Trials of Medical Products during COVID-19 Public Health Emergency click here.

  • Rush Translation Services: We have increased our global capacity to support your urgent translation needs.

    Medical Device and Pharma: We are proud to assist our medical device and pharma clients with rush requests for IFUs, ICFs, patient diaries, eCOA migrations, and more to expedite time to market for trials and devices related to COVID-19. Please email us at lifesciences@transperfect.com with your requests.

    Healthcare: We are proud to be assisting our managed care clients with rush requests for SBCs, EOC’s, claims, enrollment kits, and more to expedite COVID-19 related communication to your members. Additionally, we have teams standing by ready to support your members telephonically. Please email us at healthcare@transperfect.com with your requests.

TESTIMONIALS

“A big thank you for this teamwork which allowed us to submit the documents in a rather difficult time. You understand why I always choose TransPerfect for my translations I am really happy with your work and the quality of your translations.”

“I thank you for the efforts you have made for the two COVID studies: The team’s diligence on providing this work made it possible to send the documents on time”

- Study Start Up & Clinical Development, PPD

"The support of TransPerfect has been instrumental to comply with the submission dates of the studies implementation dossiers to the Health Authorities and Ethics Committees. Considering the urgency of the setting up of these studies there were, and there are still, lots of uncertainties and discussions with many healthcare professional stakeholders worldwide to agree upon the study procedures, doses to be tested, targeted patients, etc. The results were lots of back and forth that put lots of pressure on our shoulders.

By extension, this burden, uncertainty, and stress were also transposed to TransPerfect, and I really would like to thank your teams, and more precisely Johanna, Mat, and Barnaby for all that they’ve done to comply with impossible timelines, to implement acrobatic but necessary processes, to be so reactive and flexible.

In our private life, we can count on real friends when major problems occur. In business, we can identify true partners when unpredictable and unmanageable problems can be solved with their support.”

- Clinical Operations, Sanofi

“Thanks to your prompt action and sense of urgency, we were able to perform the human proofreading on the raw translation you sent us, and the hospital was able to submit the documents as planned. We got confirmation this morning that they received approval for compassionate use and the drug is now on its way to the ICU at the hospital.

It’s not every day we get a chance to impact patients’ lives in this way, so I want to say a big thank you to your entire team for assisting us the way you did. We feel privileged to have been able to play a small role in supporting these amazing doctors on the front line, and remain hopeful that the treatment may show some benefit to these critically ill patients.”

- Head of Regulatory and Clinical Delivery, Ergomed

WEBINAR & BLOGS

Clinical Trials & COVID-19 Webinar Series

The novel COVID-19 virus has forced a lot of rapid changes in a very short period. Personally and professionally, we are all learning how to adapt. While restrictions on our day-to-day lives impact where, why, and how we interact, we still can come together as a community to learn, grow, and overcome.

Part 1: Situation now, its challenges, and the future

VIEW RECORDING HERE

Part 2: Converting to Remote Trial Management – How to Get Started

Thursday, April 23 | 11 AM EST

VIEW RECORDING HERE

Part 3: Adapting to Rapid Change

Thursday, April 23 | 11 AM EST

VIEW RECORDING HERE

Part 4: Remote Investigator Meetings

Tuesday, July 21 | 10:30 AM EST

REGISTER HERE

TransPerfect Life Sciences Blogs

Globalization of Clinical Trial Registration in Light of COVID-19

5 Key Considerations When Moving to Remote Monitoring in Your Ongoing Clinical Trials

A Summary of FDA Guidance on COVID-19: Patient Safety and Adapting Processes

Clinical Delivery within COVID-19: We Have the Ability to Adapt

COVID-19 Prevention Video Offer

TransPerfect has produced an informational video on COVID-19 prevention, and we are giving it away FREE to any company who wants to use it to help keep their employees safe and healthy.

24 hour delivery if you don’t need a version customized with your logo, 3-5 day delivery customized with your company logo.

It’s available in English, French, German, Italian, Japanese, Korean, Mandarin, Cantonese, Portuguese (Brazil), and Spanish. Further customizations are available for a modest cost.

Click here https://www.transperfect.com/video/covid19 for more information

 

Remote Solutions

We deeply understand the operational challenges that you face when time and resources are limited. We offer a number of solutions to ensure that you don’t miss a beat, even if you can’t be in the same place.

Free Remote/Central Monitoring Solutions:Trial Interactive, our e-clinical technology platform, is offering our monitoring solutions for free to new and existing sponsor, site, and CRO eTMF customers. Please email us at info@trialinteractive.com to get started.

CLICK HERE TO GET STARTED > >

  • A central, shared workspace and portal with secure, 21 CFR Part 11 compliant access:

    · Storage of redacted subject source documents

    · Access for all CRAs to do remote and central monitoring

    Involvement of site personnel to directly submit subject records to the site portal:

    · A dedicated study email to send documents to the portal inbox

    · iOS and Android mobile app, myTI, to scan documents and directly upload them to the study portal

    · Access to controlled direct upload by site personnel where only their respective Site Files can be viewed

    · The ability to fax documents directly to the portal

    Please email us at info@trialinteractive.com to get started!

    For more information on the FDA’s Guidance on Conduct of Clinical Trials of Medical Products during COVID-19 Public Health Emergency click here.

  • Over-the-Phone Interpreting 

    Our cloud-based platform allows both interpreters and conversation participants to communicate in over 170 languages via their computer or smartphone.

    Remote Conference Services 

    TransPerfect’s suite of services enables your web-based meetings, conferences, and webinars to run smoothly by including interpreters, livestreaming/remote interpreting technology, translated materials, and technical support.

    Customer Service and Contact Center Solutions

    Whether you need to handle overflow capacity or supplement or replace your existing customer service and contact center resources, TransPerfect can help you quickly scale and fortify your customer service infrastructure, from phone support and human chat/email to chatbots and AI automation.

    E-Learning Localization 

    When training is delivered remotely, TransPerfect can help with course creation, content authoring, and video production. If your requirements include international audiences, we can assist with course localization, dubbing, subtitling, and all aspects of deploying training around the world.

    Virtual Language and Cultural Training 

    TransPerfect’s blended learning program—including e-learning courses, a mobile learning app, and a global network of language teachers—can help your employees learn how to perform their role in any language, from any location.


Any Customer. Any Language. Any Channel.

We Know How

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