Interpretation Solutions

Enable seamless global collaboration with research teams, healthcare providers, and patients from diverse linguistic backgrounds with in-person, video, or phone-based interpreters.

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Interpreter connecting to session remotely

Interpretation Services

Empowering global life sciences collaboration with versatile interpretation solutions tailored to your specific communication needs. TransPerfect’s expert interpreters stand ready to help in any medical setting, whether it is to assist in pinpointing the right diagnosis and treatment, or communicate feedback during a clinical trial. Discover our suite of interpretation solutions designed to suit your specific communication needs:

Consecutive Interpretation

Consecutive interpretation is a widely used method in one-on-one or small group settings to facilitate interactions between individuals speaking different languages. It is particularly valuable during situations like hospital appointments or site visits. In addition to in-person, we also offer remote consecutive interpretation when face-to-face meetings are not feasible. Our team of expert interpreters excels at conveying meaning efficiently and professionally.

Simultaneous Interpretation

Simultaneous interpretation is mainly used for large medical conferences, meetings, or situations with multilingual audiences. Interpreters are isolated in booths, listening through headsets and translating into a microphone. This wireless translation reaches the audience's headsets. It demands highly trained interpreters and specialized equipment, which we provide. We offer both on-site and remote simultaneous interpretation.

Conference Service Interpretation

TransPerfect's Conference Services offers comprehensive solutions for life sciences global meetings:

  • On-site interpretation: simultaneous, consecutive, whispered, or escort services.
  • American Sign Language (ASL) interpretation: in-person or via video conferencing.
  • Assistive listening devices and closed captioning for the hearing-impaired.
  • Translation for conference materials, including presentations and communications.
  • On-site coordinators and meeting planners.
  • Conference website localization, including mobile apps and social feeds.
  • Audio and video transcription.
  • Interpretation equipment rental.
  • Recorded interpretation and media-based solutions for virtual conferences.

A dedicated specialty event manager ensures smooth and goal-oriented meetings.

Phone Interpretation

TransPerfect Connect is our specialized remote interpreter group that provides over-the-phone interpretation (OPI) services, allowing you to connect with your global teams, regardless of language or location. We can serve as your primary OPI workforce or flex to accommodate your workforce overflow. Coupling our over-the-phone Interpretation service with other language services allows us to support your global clinical studies and ensure interactions with your brand are consistent and positive. 

Video Remote Interpretation (VRI)

With an advanced web-access video service, TransPerfect’s video remote interpretation (VRI) solutions enable voice, voice/video conference, and group collaboration sessions between client representatives, qualified language interpreters, and non-English-speaking customers or stakeholders. From desktop computers at research facilities to smartphones carried by patients in remote locations, the flexibility of our VRI solutions ensures continuous engagement across the clinical trial landscape.

Travel Interpretation

We provide escort/travel interpretation for patients seeking medical care in another country, travelers to foreign countries, and hosts for people from another country. This more informal type of service can be provided to an individual or a small group of people, with the idea of making people, destinations, and cultures accessible to anyone. Escort interpretation can be used for tours, sightseeing, traveling delegations, and interviews, and to help international visitors.

Expedite Administration Tasks and Contact Center Response Times with TransPerfect Connect

Discover how UBC partnered with a major pharmaceutical client to manage their call center needs through efficient handling of inbound and outbound calls, and how TransPerfect helped to streamlined administrative tasks. 

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