Increase Patient Safety Across Locations and Languages with Ease

Choose PV and Safety solutions for observing, detecting, and monitoring the effects of your products across sites and languages.

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PV Safety

Pharmacovigilance Services That Increase Patient Safety and Engagement

Our comprehensive PV and safety solutions cover global call center aid in 200+ languages, local literature monitoring, social listening, safety notification letter and regulatory writing, case triage, redaction support, and translation. They leverage pharmacovigilance automation to improve speed and accuracy of PV and safety report.

    Call Center Support

    Streamline your PV and safety calls with custom call center support. Our pharmacovigilance consulting services combine innovative technology, fast-speed service, and customer-focused care. Our pharmacovigilance consulting team supports call center launches, supplements existing call center resources, handles overflow call volume, and provides over-the-phone interpretation services.

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    AI Data Solutions

    Automation in pharmacovigilance can be transformational. Streamline the translation management process from submission to review by deploying artificial intelligence technologies, a comprehensive tracking system, and easy-to-use functions—all on an entirely secure server. 

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    Redaction Services

    Get AI-enabled redaction services for any PV and safety content, including PII, to ensure HIPAA and EU regulations for patient privacy are met, reducing overall timelines by 90%.

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    Literature & Social Media Monitoring

    Meet with experts to review keyword requirements, search terms, and localization for pharmacovigilance and drug safety. Use technology to consolidate literature and social media into one dataset to apply search strings, centralize literature review, and decide actions that are required.

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    Safety Database & Reporting

    Boost your PV and safety response times with effective and accurate notifications in any language. TransPerfect’s pharmacovigilance database solution traffics safety notifications and distributes alerts in real time, ensuring that sites, sponsors, and CROs remain fully apprised of the latest safety information and data.

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    GlobalLink TMS

    Gain greater transparency and control of your PV and safety data so you can more effectively manage cycle times and costs, and improve the quality and consistency of translation. A Translation Management System (TMS) can streamline important pharmacovigilance workflows. 

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support to alleviate manual project management burdens associated with the PV and drug safety translation process.

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    Case Triaging

    Accelerate your case triaging process with our AI-powered platform, designed to handle real-time translation of 50+ file formats, including scanned PDFs, PowerPoints, audio files, emails, and more. This technology integrates into safety databases and reporting systems, helping your team quickly categorize and prioritize adverse events (AEs), regardless of file type.

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    Advantages of End-to-End Pharmacovigilance Solutions


    Experience Global Scale and Footprint 

    Leverage TransPerfect’s support in over 140 cities across six continents, providing expertise in more than 200 languages. Our global footprint ensures seamless monitoring, detection, and reporting of product effects at every site, with in-house teams ready to adapt to your unique needs.

    Work with Certified Linguists

    For widely used languages such as Spanish, French, Chinese, and German, machine translation (MT) can provide a fast, initial translation layer, which is then refined by expert human editors to meet the rigorous standards of global regulatory bodies like FDA, MHRA, and EMEA. This efficient and scalable approach minimizes the need for unnecessary full translations, ensuring resources are allocated strategically without sacrificing accuracy or compliance.

    Expedite Responses to Regulatory Authorities

    TransPerfect’s Structured Content Management System (SCMS) handles data entry, triage, and medical review processes. Optimize adverse event (AE) and serious adverse event (SAE) reporting with AI-driven automation to manage increasing data volumes efficiently. Implement risk-based workflows to focus on critical cases, expediting Periodic Safety Update Reports (PSUR) and Development Safety Update Reports (DSUR) while maintaining compliance and controlling workloads. 

    Automate Pharmacovigilance Translation

    Maximize efficiencies in translation accuracy, quality, and turnaround time for your PV and safety data. Harness the power of technological advancements, such as Artificial Intelligence (AI), to create a synergy between receiving, onboarding, and implementing regulatory guidance in safety workflows. By leveraging AI for fast, cost-effective translations, you can meet multilingual reporting requirements, and reduce the overall cycle times by 40%. 

    Automate Literature and Social Media Review

    Centralize literature and social media reviews with technology-enabled search strings, localization, and action-triggering workflows. Strengthen pharmacovigilance processes for case intake, local literature monitoring, case processing, and signal detection while boosting efficiency across your global operations.

    Leverage Compliant Technology

    Simplify pharmacovigilance management with our compliant solutions, including a robust pharmacovigilance system master file (PSMF) and 21 CFR Part 11-compliant eClinical tools. Ensure timely and accurate distribution of safety notification letters while adhering to Good Pharmacovigilance Practices (GVP).

    Ensure PV Documentation Complies with Global Regulations

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    PV Safety

    TransPerfect Enables Top 10 Pharma Company to Reduce Time to Route Drug Safety Cases

    The client’s central team needed support for pharmacovigilance (PV) triaging and routing of medical information cases—including emails, literature scans, voicemails, and incoming call notes in over 50 languages. When searching for pharmacovigilance companies, TransPerfect Life Sciences stood out. TransPerfect's AI solution reduced time to route cases by 75%.

    Improving Drug Safety and Pharmacovigilance Processes by the Numbers

    6 k+

    Clients using GlobalLink


    35 %

    TM recycling across your organization

    40 %

    Reduction in cycle times and overall translation costs

    50 %

    Faster redactions

    200 +

    Languages

    Trusted by Life Sciences Organizations Big and Small

    Join TransPerfect's community of more than 1,000 life sciences organizations, including pharma and biotech, CROs, IRBs, and agencies.

    AstraZeneca
    Biogen
    Hologic
    Johnson & Johnson logo

    News and Thought Leadership

    3 Automation Outcomes for Pharmacovigilance and Safety Teams

    With the continued implementation of artificial intelligence (AI) and automated systems into the clinical process, automated data management systems have helped to alleviate manual burdens on safety teams to focus on more critical tasks. The goal at present is to enhance data quality, eliminate bias, and maintain...
    3 Automation Outcomes for Pharmacovigilance and Safety Teams

    Leveraging Artificial Intelligence (AI) in Pharmacovigilance

    Expert-driven technologies are continually being implemented into the clinical process to eliminate manual burdens and ramp up efficiencies. AI-enabled automated systems help to remove the barriers that prevent high-quality data and compliance in reporting of clinical events....

    How Life Sciences Companies Can Detect Adverse Events on Social Media

    Pharmaceutical companies have historically relied on email correspondences, company websites, and physician hotlines as adverse event reporting channels. However, the incredibly high usage of social media means it is no longer a channel that can be ignored. Although safety...

    The Imperative of Automation in Pharmacovigilance and Patient Safety

    Uncover the transformative potential of tech-enabled pharmacovigilance (PV) processes to maximize patient safety and streamline reporting. This white paper outlines the practical application of Artificial Intelligence (AI), Translation Management Systems (TMS), and other ...

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    Discover how TransPerfect Life Sciences ensures compliance with regulatory standards, improves global reporting accuracy, and simplifies the translation of critical documents for pharmacovigilance and drug safety.

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