Increase Patient Safety Across Locations and Languages with Ease

Choose PV and Safety solutions for observing, detecting, and monitoring the effects of your products across sites and languages.

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Pharmacovigilance Services That Increase Patient Safety and Engagement

Our comprehensive PV and safety solutions cover global call center aid in 200+ languages, local literature monitoring, social listening, safety notification letter and regulatory writing, case triage, redaction support, and translation. They leverage pharmacovigilance automation to improve speed and accuracy of PV and safety reporting.

    Call Center Support

    Streamline your PV and safety calls with custom call center support. Our pharmacovigilance consulting services combine innovative technology, fast-speed service, and customer-focused care. Our pharmacovigilance consulting team supports call center launches, supplements existing call center resources, handles overflow call volume, and provides over-the-phone interpretation services.

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    AI Data Solutions

    Automation in pharmacovigilance can be transformational. Streamline the translation management process from submission to review by deploying artificial intelligence technologies, a comprehensive tracking system, and easy-to-use functions—all on an entirely secure server. 

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    Redaction Services

    Get AI-enabled redaction services for any PV and safety content, including PII, to ensure HIPAA and EU regulations for patient privacy are met, reducing overall timelines by 90%.

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    Literature & Social Media Monitoring

    Meet with experts to review keyword requirements, search terms, and localization for pharmacovigilance and drug safety. Use technology to consolidate literature and social media into one dataset to apply search strings, centralize literature review, and decide actions that are required.

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    Safety Database & Reporting

    Boost your PV and safety response times with effective and accurate notifications in any language. TransPerfect’s pharmacovigilance database solution traffics safety notifications and distributes alerts in real time, ensuring that sites, sponsors, and CROs remain fully apprised of the latest safety information and data.

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    GlobalLink TMS

    Gain greater transparency and control of your PV and safety data so you can more effectively manage cycle times and costs, and improve the quality and consistency of translation. A Translation Management System (TMS) can streamline important pharmacovigilance workflows. 

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support to alleviate manual project management burdens associated with the PV and drug safety translation process.

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    Case Triaging

    Use our AI-powered platform for real-time translation of 50+ file formats (scanned PDFs, PowerPoints, audio files, emails, etc.) for instant insights into case safety.

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    TransPerfect Enables Top 10 Pharma Company to Reduce Time to Route Drug Safety Cases

    The client’s central team needed support for pharmacovigilance (PV) triaging and routing of medical information cases—including emails, literature scans, voicemails, and incoming call notes in over 50 languages. When searching for pharmacovigilance companies, TransPerfect Life Sciences stood out. TransPerfect's AI solution reduced time to route cases by 75%

    content management

    Pharmacovigilance is a vital practice in the development and distribution of pharmaceutical and healthcare products in monitoring adverse events.

    Drug safety practices need to be carried out at each stage of the product life cycle to ensure that any adverse drug reactions don’t compromise the drug or treatment’s efficacy. Since the content is highly specialized, it’s imperative that all safety multilingual documentation is handled by certified linguists.

    Backed by our 21 CFR Part 11-compliant technology, TransPerfect Life Sciences ensures timely and accurate safety notification letter distribution and GVP-compliant pharmacovigilance system master file (PSMF) management.

    Regardless of where a clinical trial is being conducted or what language participants speak, TransPerfect can handle the processing, tracking, and reporting of adverse events in a timely manner. We also help sponsors expedite responses to regulatory authorities, such as for Periodic Safety Update Reports (PSUR) and Development Safety Update Reports (DSUR). A Structured Content Management System (SCMS), such as the one TransPerfect offers, can be transformational for PSURs and DSURs. 

    Improving Drug Safety and Pharmacovigilance Processes by the Numbers

    6 k+

    Clients using GlobalLink


    35 %

    TM recycling across your organization

    40 %

    Reduction in cycle times and overall translation costs

    50 %

    Faster redactions

    200 +

    Languages

    Trusted by Life Sciences Organizations Big and Small

    Join TransPerfect's community of more than 1,000 life sciences organizations, including pharma and biotech, CROs, IRBs, and agencies.

    AstraZeneca
    Biogen
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    News and Thought Leadership

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    Content automation technologies have been developing for 70 years – MDR and IVDR have accelerated this development, as well as adoption across the device industry. And, while product-related applications for artificial intelligence (AI) generate attention-grabbing headlines, the larger (and more certain) financial benefits are in process-related applications. So the question remains: How are translation AI and process automation software (CCMS, TMS) converging to ...

    MedTech Summit EU 2024 | What's Past is Prologue: Evolution (and Future) of AI and Content Automation

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    GL - Machine Translation Success in Life Sciences

    From clinical trial documentation to patient communications and to post-market materials, machine translation (MT) enables fast, and cost efficient communication in various languages worldwide. This guide shares case studies of impactful AI and MT implementations for ...

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