A Better Way to Recruit, Engage, and Retain Patients in Clinical Research

Effectively connect and communicate throughout the patient journey to keep your patients enrolled and your clinical trials on track.

Get a Free Consult
Doctor talking with couple patients

Bridge the Language Gaps that Add Complexity to Patient Enrollment, Engagement, and Retention

TransPerfect provides the patient-centric services that support you in reaching patients, meeting enrollment numbers, and meeting diversity and inclusion goals. With extensive market research and global expertise, our local digital marketing experts develop strategic recruitment marketing plans and messaging that engage patients across all channels.

Patient Recruitment Services

Poor patient recruitment creates substantial bottlenecks and delays in more than 80% of clinical trials. Many study terminations are also due to enrollment. Recruiting the right patient population ensures the success of your clinical research and expedites study timelines.

Get solutions to help you recruit

Patient Engagement

Improve the patient experience before, during, and after clinical trials with engagement tactics and translation support from TransPerfect. Use services such as SEO to get patients interested in participation. Promote our call center support to keep informed throughout the process. Patients who have a positive experience in one study, are more likely to participate in another.

Get solutions to help you engage

Patient Retention

Eliminate the hurdles that cause patients to drop out of your clinical trials. Should your patients have questions about the study or need scheduling support, our call center is available 24/7/365. Make your patients feel appreciated by communicating with them within their language.

Get solutions to help you retain

Our Patient-Centric Tech Solutions and Services

    Recruitment, Engagement, Retention

    Get multilingual content and digital campaign support for your patient recruitment, engagement, and retention efforts. Offer robust, holistic language services to ensure you are capturing a broader recruitment pool that is not limited to one language group.

    Learn More

    Call Center Support

    Provide a clear and comprehensive customer service support experience that offers in-language guidance to bolster your customer support needs.Our global call center helps you overcome language and cultural barriers during recruitment, retention, and engagement.

    Learn More

    SEO Services

    Rank higher in search engines and increase your global brand awareness with TPT Digital SEO services. Make your recruitment content assets discoverable, develop a stronger website presence that helps your patients stay informed, and gain insight into your customers’ mindsets.

    Learn More

    Social Listening

    Gain customer knowledge through advanced technology and support that monitors every relevant online channel in multiple languages. With this data, you’ll enable better pharmacovigilance to make product improvements, and learn new insights to help you adapt your patient engagement strategies.

    Learn More

    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support. TransPerfect’s GlobalLink TMS automates manual steps, drives consistency through central TMs and linguistic assets, incorporates MT workflows, and offers real-time reporting for greater visibility and control.

    Learn More
    Pharmacovigilance (PV) & Safety Automation

    Regulatory teams are under increasing pressure to drive cost and time efficiencies in global submissions while also ensuring superior quality for many global stakeholders.

    Streamline your patient recruitment services to maintain enrollment numbers, reduce cycle time, and get life-saving treatments to patients faster.

    Trusted by Life Sciences Organizations Big and Small

    Join TransPerfect's community of over 1,000 life sciences organizations, including pharma, biotech, CROs, IRBs, and agencies.

    20230124-lifesciences-resize-v3_0015_400x160px-merck_logo.png
    20230124-lifesciences-resize-v3_0016_400x160px-bayer_logo.png
    20230124-lifesciences-resize-v3_0022_400x160px-hologic_logo.png
    20230124-lifesciences-resize-v3_0018_400x160px-johnsonandjohnson_logo.png

    Ready to Improve Your Patient Services?

    How did you hear about us?
    CAPTCHA
    This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

    News and Press Releases

    Our industry experts have in-depth understanding of the challenges, requirements, and goals for life sciences organizations involved in clinical trial management.

    C3 Summit 2025 - San Francisco

    Conversations on Clinical Content, C3 Summit is part of a series of events hosted by TransPerfect Life Sciences featuring sessions with expert panels discussing present challenges, strategies, and innovations, as well as insights into future advancements, from R&D to commercialization. The event offers sponsors, CROs, and biotech professionals opportunities to share knowledge, gain industry insights, and network. Please fill out the form to access the session ...

    C3 Summit 2025 - San Francisco

    Website Localization Fact Sheet

    Language barriers are a measurable enrollment risk, and one that compounds fast. With 25.7 million people in the US living with limited English proficiency and 41% of adults reporting they know nothing about clinical trials, the patient pool is larger than most teams realize and ...

    Patient Recruitment Strategies for Clinical Trials

    Most trials miss enrollment targets because patients don’t understand, trust, or act on the information they receive. The gap between a recruitment strategy built around patient comprehension and one that isn't, touches everything from screening drop-off to diversity goals. ...

    Clinical Trial Website Localization: Accelerating Enrollment and Reducing Compliance Risk

    Language barriers are a measurable enrollment risk, and one that compounds fast. The gap between a localized and non-localized clinical trial website is wider than most teams expect, touching everything from regulatory compliance to participant drop-off. This infographic breaks ...

    Medical Device Localization: Navigating Compliance and Empowering Engagement

    As medtech digital health ecosystems expand, companies face growing pressure to deliver products and information tailored to each global market. Meeting that demand requires a strategic approach to medical device translation and localization spanning cultural adaptation,...

    Scaling Clinical and Regulatory Content with GlobalLink's Intelligent Performance

    A Top 10 pharma needed to accelerate clinical and regulatory translations without increasing compliance risk or slowing submissions. This case study shows how they kept content inside Veeva Vault with an automated integration and a hybrid model (AI + validated translation memory ...

    The Role of AI and Machine Learning in Clinical Outcome Assessment Translation

    Author: Mark Wade, Global Practice Leader & COA SME, TransPerfect Life SciencesThere is little doubt across the industry that artificial intelligence (AI) and machine learning (ML) have changed the game, particularly when it comes to clinical research. From using it to...