A Better Way to Recruit, Engage, and Retain Patients in Clinical Research

Effectively connect and communicate throughout the patient journey to keep your patients enrolled and your clinical trials on track.

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Bridge the Language Gaps that Add Complexity to Patient Enrollment, Engagement, and Retention

TransPerfect provides the patient-centric services that support you in reaching patients, meeting enrollment numbers, and meeting diversity and inclusion goals. With extensive market research and global expertise, our local digital marketing experts develop strategic recruitment marketing plans and messaging that engage patients across all channels. 

Patient Recruitment

Poor patient recruitment creates substantial bottlenecks and delays in more than 80% of clinical trials. Many study terminators are also due to enrollment. Recruiting the right patient population ensures the success of your clinical research and expedites study timelines.  

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Patient Engagement

Improve the patient experience before, during, and after clinical trials with engagement tactics and translation support from TransPerfect. Use services such as SEO to get patients interested in participation. Promote our call center support to keep informed throughout the process. Patients who have a positive experience in one study, are more  likely to participate in another.  

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Patient Retention

Eliminate the hurdles that cause patients to drop out of your clinical trials. Should your patients have questions about the study or need scheduling support, our call center is available 24/7/365. Make your patients feel appreciated by communicating with them within their language.  

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Our Patient-Centric Tech Solutions and Services

    Recruitment, Engagement, Retention

    Get multilingual content and digital campaign support for your patient recruitment, engagement, and retention efforts. Offer robust, holistic language services to ensure you are capturing a broader recruitment pool that is not limited to one language group.

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    Call Center Support

    Provide a clear and comprehensive customer service support experience that offers in-language guidance to bolster your customer support needs.Our global call center helps you overcome language and cultural barriers during recruitment, retention, and engagement.

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    SEO Services

    Rank higher in search engines and increase your global brand awareness with TPT Digital SEO services. Make your recruitment content assets discoverable, develop a stronger website presence that helps your patients stay informed, and gain insight into your customers’ mindsets.

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    Social Listening

    Gain customer knowledge through advanced technology and support that monitors every relevant online channel in multiple languages. With this data, you’ll enable better pharmacovigilance to make product improvements, and learn new insights to help you adapt your patient engagement strategies.

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support. TransPerfect’s GlobalLink TMS automates manual steps, drives consistency through central TMs and linguistic assets, incorporates MT workflows, and offers real-time reporting for greater visibility and control.

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    Pharmacovigilance (PV) & Safety Automation

    Regulatory teams are under increasing pressure to drive cost and time efficiencies in global submissions while also ensuring superior quality for many global stakeholders.

    Streamline your patient services to maintain enrollment numbers, reduce cycle time, and get life-saving treatments to patients faster.

    News and Press Releases

    Our industry experts have in-depth understanding of the challenges, requirements, and goals for life sciences organizations involved in clinical trial management.

    The C3 Summit: Boston Recap

    The second event in our series of C3 Summits took place in Boston on May 16, 2023. We invited industry experts and leaders to discuss challenges, opportunities, and strategies in clinical trial diversity, centricity, and outcome assessments through the lens of real-world experience. In this recap of the Boston session, we will review key points from each session.  Session 1: COA/eCOA Innovations – Licensing Hiccups, Linguistic Validation, ePRO Migration, and Best ...

    The C3 Summit: Boston Recap

    How Medical Writing Can Drive Patient Engagement

    Medical writing is a critical component of the broader patient engagement landscape, establishing the foundations of communication between pharmaceutical companies and patients. The quality of medical communication can be transformational in how a patient engages with and...

    A Conversation with Dr. Elin Haf Davies of Aparito

    The rare disease space presents numerous challenges for clinical research and patient data capture. These challenges are only heightened for younger patient populations, where outcome measures and dosages need to be considered appropriately. Join Dr. Elin Haf Davies, Founder & ...

    Navigating the EU Clinical Trial Regulation Complexities - Current Challenges and Opportunities

    As the most significant change in the European Union clinical trial legislative ecosystem in 20 years, the European Union Clinical Trial Regulation 536/2014 (EU CTR) went live on January 31, 2022. The first-year transition period has now ended, and from January 31, 2023, EU ...

    How to Maximise Value and Avoid Failure During Life Sciences Dealmaking

    Please complete the form below to access the on-demand recording of our webinar. A fantastic expert panel of life sciences dealmaking veterans from AstraZeneca and Merck, with 100 years' collective experience, share their insights on key dealmaking strategies, best practices ...

    Centralizing Global Content Solutions for Medical Affairs

    With a rapidly evolving landscape and the introduction of new technologies and emerging therapeutics, medical affairs professionals are tasked with remaining in lockstep with the latest industry developments. From a content perspective, this means not only maintaining clear...

    Automation for MDR & IVDR: A Three-Part Seminar - Part 3: EnCompass Step by Step: A Detailed View of the Content Automation Solution to Meet MDR & IVDR Requirements

    Part 3: EnCompass Step by Step: A Detailed View of the Content Automation Solution to Meet MDR & IVDR Requirements ...

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