A Better Way to Recruit, Engage, and Retain Patients in Clinical Research

Effectively connect and communicate throughout the patient journey to keep your patients enrolled and your clinical trials on track.

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Bridge the Language Gaps that Add Complexity to Patient Enrollment, Engagement, and Retention

TransPerfect provides the patient-centric services that support you in reaching patients, meeting enrollment numbers, and meeting diversity and inclusion goals. With extensive market research and global expertise, our local digital marketing experts develop strategic recruitment marketing plans and messaging that engage patients across all channels. 

Patient Recruitment

Poor patient recruitment creates substantial bottlenecks and delays in more than 80% of clinical trials. Many study terminations are also due to enrollment. Recruiting the right patient population ensures the success of your clinical research and expedites study timelines.  

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Patient Engagement

Improve the patient experience before, during, and after clinical trials with engagement tactics and translation support from TransPerfect. Use services such as SEO to get patients interested in participation. Promote our call center support to keep informed throughout the process. Patients who have a positive experience in one study, are more  likely to participate in another.  

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Patient Retention

Eliminate the hurdles that cause patients to drop out of your clinical trials. Should your patients have questions about the study or need scheduling support, our call center is available 24/7/365. Make your patients feel appreciated by communicating with them within their language.  

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Our Patient-Centric Tech Solutions and Services

    Recruitment, Engagement, Retention

    Get multilingual content and digital campaign support for your patient recruitment, engagement, and retention efforts. Offer robust, holistic language services to ensure you are capturing a broader recruitment pool that is not limited to one language group.

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    Call Center Support

    Provide a clear and comprehensive customer service support experience that offers in-language guidance to bolster your customer support needs.Our global call center helps you overcome language and cultural barriers during recruitment, retention, and engagement.

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    SEO Services

    Rank higher in search engines and increase your global brand awareness with TPT Digital SEO services. Make your recruitment content assets discoverable, develop a stronger website presence that helps your patients stay informed, and gain insight into your customers’ mindsets.

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    Social Listening

    Gain customer knowledge through advanced technology and support that monitors every relevant online channel in multiple languages. With this data, you’ll enable better pharmacovigilance to make product improvements, and learn new insights to help you adapt your patient engagement strategies.

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support. TransPerfect’s GlobalLink TMS automates manual steps, drives consistency through central TMs and linguistic assets, incorporates MT workflows, and offers real-time reporting for greater visibility and control.

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    Pharmacovigilance (PV) & Safety Automation

    Regulatory teams are under increasing pressure to drive cost and time efficiencies in global submissions while also ensuring superior quality for many global stakeholders.

    Streamline your patient services to maintain enrollment numbers, reduce cycle time, and get life-saving treatments to patients faster.

    News and Press Releases

    Our industry experts have in-depth understanding of the challenges, requirements, and goals for life sciences organizations involved in clinical trial management.

    Digital Transformation Fireside Chat

    In this fireside chat, Christine Buggle-Spearing and Dr. Gigi Shafai, Pharm.D., from TransPerfect Life Sciences, share practical strategies for modernizing medical affairs processes. The discussion covers how to design a digital-first strategy that creates value for both patients and organizations, use digital platforms to enhance collaboration with healthcare professionals and patients, and prepare teams for the evolving impact of AI on the medical affairs landscape. ...

    Digital Transformation Fireside Chat

    How Patients Discover Clinical Trial Websites: The Role of Localization in Accessibility

    Patient recruitment strategy is becoming faster, broader, and more inclusive than ever. Yet many clinical trial websites still overlook two critical factors that determine whether patients can find and engage with trial opportunities: accessibility and localization. Together,...

    LifeSci Talks COA Series | Silver Bullet or Useful Repositories: The Reality of Clinical Trial Libraries

    In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, is joined by Jonathan Norman, Director of Translation and Localization at YPrime, for an in-depth discussion on the realities of eCOA libraries. Together, they explore why ...

    GenAI Strategies for Life Sciences: Creating Content that Performs, Complies, and Resonates

    Everyone’s talking about GenAI, but what does it really mean for pharma communications and promotional materials? Join our life sciences and AI experts in a follow up session from Search, Reinvented Evolving SEO in the Era of LLMs and GenAI, where we’ll take a closer look ...

    Transforming Medical Affairs Practices with AI and Automation for Scalable Impact

    Life sciences organizations are turning to AI to enhance operational efficiency, and one of the hottest areas of interest is the integration of AI and automation for medical affairs workflows. Beyond process optimization, automation has been accelerating omnichannel strategies by ...

    C3 Summit - 2025 | San Francisco

    | AC Hotel San Francisco Airport/Oyster Point 1333 Veterans Blvd, South San Francisco, CA 94080 ...

    Structured Content Simplified: A Practical Guide for Veeva, XML, and Beyond

    Life sciences organizations are facing increasing pressure to deliver accurate, compliant content across multiple channels and global markets faster than ever. To keep pace, many are turning to Structured or Component Content Management Systems (SCMS/CCMS), which allow teams to ...

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