A Better Way to Recruit, Engage, and Retain Patients in Clinical Research

Effectively connect and communicate throughout the patient journey to keep your patients enrolled and your clinical trials on track.

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Bridge the Language Gaps that Add Complexity to Patient Enrollment, Engagement, and Retention

TransPerfect provides the patient-centric services that support you in reaching patients, meeting enrollment numbers, and meeting diversity and inclusion goals. With extensive market research and global expertise, our local digital marketing experts develop strategic recruitment marketing plans and messaging that engage patients across all channels. 

Patient Recruitment Patient Engagement Patient Retention

Patient Recruitment

Poor patient recruitment creates substantial bottlenecks and delays in more than 80% of clinical trials. Many study terminations are also due to enrollment. Recruiting the right patient population ensures the success of your clinical research and expedites study timelines.  

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Patient Engagement

Improve the patient experience before, during, and after clinical trials with engagement tactics and translation support from TransPerfect. Use services such as SEO to get patients interested in participation. Promote our call center support to keep informed throughout the process. Patients who have a positive experience in one study, are more  likely to participate in another.  

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Patient Retention

Eliminate the hurdles that cause patients to drop out of your clinical trials. Should your patients have questions about the study or need scheduling support, our call center is available 24/7/365. Make your patients feel appreciated by communicating with them within their language.  

Get solutions to help you retain

Our Patient-Centric Tech Solutions and Services

    Recruitment, Engagement, Retention

    Get multilingual content and digital campaign support for your patient recruitment, engagement, and retention efforts. Offer robust, holistic language services to ensure you are capturing a broader recruitment pool that is not limited to one language group.

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    Call Center Support

    Provide a clear and comprehensive customer service support experience that offers in-language guidance to bolster your customer support needs.Our global call center helps you overcome language and cultural barriers during recruitment, retention, and engagement.

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    SEO Services

    Rank higher in search engines and increase your global brand awareness with TPT Digital SEO services. Make your recruitment content assets discoverable, develop a stronger website presence that helps your patients stay informed, and gain insight into your customers’ mindsets.

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    Social Listening

    Gain customer knowledge through advanced technology and support that monitors every relevant online channel in multiple languages. With this data, you’ll enable better pharmacovigilance to make product improvements, and learn new insights to help you adapt your patient engagement strategies.

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support. TransPerfect’s GlobalLink TMS automates manual steps, drives consistency through central TMs and linguistic assets, incorporates MT workflows, and offers real-time reporting for greater visibility and control.

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    Pharmacovigilance (PV) & Safety Automation

    Regulatory teams are under increasing pressure to drive cost and time efficiencies in global submissions while also ensuring superior quality for many global stakeholders.

    Streamline your patient services to maintain enrollment numbers, reduce cycle time, and get life-saving treatments to patients faster.

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    News and Press Releases

    Our industry experts have in-depth understanding of the challenges, requirements, and goals for life sciences organizations involved in clinical trial management.

    Accelerating Pharma Labeling with Intelligent, Compliant Content

    White Paper

    Juggling multilingual labels across varying regions and products? Managing the updates and complying with local health authorities' requirements can be a challenge for global pharmaceutical companies, who are facing increasing pressure to streamline labelling processes and digitize labels. This white paper details how a unified eLabeling solution can eliminate duplication, improve accuracy, and deliver measurable ROI. ...

    Accelerating Pharma Labeling with Intelligent, Compliant Content
    Blog

    Health Canada's Transition to XML: What Regulatory Teams Need to Know

    In a continued push toward modernization and transparency, Health Canada has entered the next phase of its digital transformation with a mandate requiring the use of advanced extensible markup language product monograph (XML PM) files. This change builds on earlier...
    Webinar

    LifeSci Talks COA Series | Balancing Innovation and Integrity: AI’s Place in Patient-Focused Research

    Artificial intelligence is redefining what’s possible across the clinical development lifecycle, but with rapid innovation comes the need for thoughtful oversight. In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, sits down with ...
    White Paper

    Web Localization Playbook for Life Sciences

    The life sciences industry relies on websites to connect with patients, sites, and global audiences. Whether you're launching a patient recruitment campaign or managing an international healthcare marketing initiative, localization ensures your message is not just understood ...
    Webinar

    Rewriting the Rules of Informed Consent Development with AI

    Regardless of the market a clinical trial is being conducted in, getting locally approved informed consent forms (ICFs) consume as much as 12% of a clinical trial budget before it even begins. Each ICF must be clear and delicately balance local regulations and patient ...
    Event

    OpTImize London

    - | Park Plaza London Westminster Bridge 200 Westminster Bridge Road London, England, United Kingdom, SE17UT ...
    Webinar

    LifeSci Talks COA Series | Making the Most of Smaller Population Samples: Qualitative Insights in Rare Disease

    In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, sits down with Dr. Kate Williams, Director of Patient-Centred Outcomes Research at Acaster Lloyd, to explore the nuances of gathering and applying qualitative data in rare disease ...

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