A Better Way to Recruit, Engage, and Retain Patients in Clinical Research

Effectively connect and communicate throughout the patient journey to keep your patients enrolled and your clinical trials on track.

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Bridge the Language Gaps that Add Complexity to Patient Enrollment, Engagement, and Retention

TransPerfect provides the patient-centric services that support you in reaching patients, meeting enrollment numbers, and meeting diversity and inclusion goals. With extensive market research and global expertise, our local digital marketing experts develop strategic recruitment marketing plans and messaging that engage patients across all channels. 

Patient Recruitment

Poor patient recruitment creates substantial bottlenecks and delays in more than 80% of clinical trials. Many study terminations are also due to enrollment. Recruiting the right patient population ensures the success of your clinical research and expedites study timelines.  

Get solutions to help you recruit

Patient Engagement

Improve the patient experience before, during, and after clinical trials with engagement tactics and translation support from TransPerfect. Use services such as SEO to get patients interested in participation. Promote our call center support to keep informed throughout the process. Patients who have a positive experience in one study, are more  likely to participate in another.  

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Patient Retention

Eliminate the hurdles that cause patients to drop out of your clinical trials. Should your patients have questions about the study or need scheduling support, our call center is available 24/7/365. Make your patients feel appreciated by communicating with them within their language.  

Get solutions to help you retain

Takeda and Psyon Promote ADHD Awareness through Gamified Learning

Takeda and Psyon games sought to improve ADHD awareness while improving quality of life for individuals navigating the diagnosis. Their goal was to roll out an accessible experience across multiple regions, languages, and cultures to help as many individuals as possible. Watch how Takeda and Psyon brought their health gaming vision to life with the support of TransPerfect's content creation and creative writing, cultural adaptation, and localization.

Our Patient-Centric Tech Solutions and Services

    Recruitment, Engagement, Retention

    Get multilingual content and digital campaign support for your patient recruitment, engagement, and retention efforts. Offer robust, holistic language services to ensure you are capturing a broader recruitment pool that is not limited to one language group.

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    Call Center Support

    Provide a clear and comprehensive customer service support experience that offers in-language guidance to bolster your customer support needs.Our global call center helps you overcome language and cultural barriers during recruitment, retention, and engagement.

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    SEO Services

    Rank higher in search engines and increase your global brand awareness with TPT Digital SEO services. Make your recruitment content assets discoverable, develop a stronger website presence that helps your patients stay informed, and gain insight into your customers’ mindsets.

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    Social Listening

    Gain customer knowledge through advanced technology and support that monitors every relevant online channel in multiple languages. With this data, you’ll enable better pharmacovigilance to make product improvements, and learn new insights to help you adapt your patient engagement strategies.

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    Translation Services

    Meet multilingual challenges of document translation with powerful technology and expert linguist support. TransPerfect’s GlobalLink TMS automates manual steps, drives consistency through central TMs and linguistic assets, incorporates MT workflows, and offers real-time reporting for greater visibility and control.

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    Pharmacovigilance (PV) & Safety Automation

    Regulatory teams are under increasing pressure to drive cost and time efficiencies in global submissions while also ensuring superior quality for many global stakeholders.

    Streamline your patient services to maintain enrollment numbers, reduce cycle time, and get life-saving treatments to patients faster.

    News and Press Releases

    Our industry experts have in-depth understanding of the challenges, requirements, and goals for life sciences organizations involved in clinical trial management.

    The Imperative of Accurate Translations in Clinical Research

    With the increase of global clinical trials, clinical documentation is required to be accurately translated at every stage from lab to launch. Despite the administrative burdens and tight regulatory timelines that clinical teams face, accuracy cannot be sacrificed in life science translations. Not only does accurate translation help clinical research teams overcome language and cultural barriers for global reach, but it’s also essential to mitigate ethical concerns, ...

    The Imperative of Accurate Translations in Clinical Research

    How to Improve the Speed and Accuracy of Patient Communications in Clinical Development

    According to Phesi, more than a quarter of clinical trials conducted in 2023 were canceled during Phase II.  As clinical research teams struggle with patient recruitment and engagement under tight deadlines and immense regulatory pressure, patients also grapple with...

    Implications of AI in Healthcare and Life Sciences: Ethical Considerations in the Age of AI

    Artificial intelligence (AI) models have already shown transformative potential in the life sciences industry, including automating administrative clinical research tasks, analyzing patient data to predict future health risks, synthesizing medical information, and more. ...

    The Ultimate Guide to AI in Pharmacovigilance and Safety Reporting

    Pharmaceutical companies face stringent compliance requirements and tight deadlines for reporting safety cases throughout clinical research and development. To protect patient safety and avoid penalties from regulatory authorities, pharmacovigilance teams must submit in-language ...

    E-Learning in Pharma: Creating & Managing Global Training Programs

    From compliance and standard operating procedures (SOPs), to product info and sales techniques, e-learning ensures global teams have access to top-notch, consistent, and on-demand training. This guide explores key considerations for effective and engaging global e-learning ...

    Pragmatic Use Cases for AI in Pharmacovigilance and Safety

    The rapid rise of artificial intelligence presents an opportunity for effective and transformative applications in pharmacovigilance. Intake, query routing and response, case reporting, HAQs, and more are now extremely feasible use cases that create exponential efficiency in ...

    3 Ways to Leverage Generative AI in Pharmacovigilance

    Despite the rigorous drug safety and efficacy standards in trials, study medicines can have unintended side effects on patients throughout the clinical trial journey and even in the post-market setting. To ensure patient safety and mitigate risk, global health regulatory...

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