Chatbot Localization for Life Sciences

Respond to queries faster, more accurately, in any language, and with specialized and customized informative responses.

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Engage your key stakeholders with conversational AI

Life sciences organizations are increasingly looking for ways to better leverage data to improve the consumer experience. With the majority of the global population conducting research online about products and services they are interested in, now more than ever, chatbots represent a unique opportunity to effectively engage key stakeholder requests with informative and fast responses.

TransPerfect Life Sciences has the experience and expertise to help you reach key stakeholders around the world through language AI support for training conversational AI technology. Our services include generating datasets, annotating unstructured language data to train conversational technology, and, of course, chatbot localization.

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Respond to patient and HCP multilingual queries faster without sacrificing quality

Our expert linguists are experienced in localizing life sciences chatbots to better reach and engage patients, HCPs, and other stakeholders globally in more than 200 languages.

Chatbot Localization for Catalia Health

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Simplify Multilingual Conversational AI

Whether it’s creating a virtual agent to help train employees, enhancing an existing virtual agent to answer consumer queries, or localizing a chatbot to engage a new audience, TransPerfect’s AI division, DataForce, can support your development of specialized chatbots trained in clinical and medical terminology that can easily integrate with your systems. We have a simple recipe for success:

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Design:

Prototypes and designs are created and tested, and feedback is collected to implement changes. 

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Build:

Conversational AI models are developed and integrated with existing systems before defining business logic, including prompt localization. 

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Manage:

Chatbots are deployed, modified, and tested across all voice and chat channels to ensure optimal user experience. 

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Enhance:

Once deployed, quality analysis is conducted to improve accuracy and engagement with automated testing. 

News and Thought Leadership

Our industry experts have in-depth understanding of the challenges, requirements, and goals for medical affairs teams in reaching global audiences.

Fast, Compliant, Centralized Translation in Action: Lessons from AbbVie & Immunovant

Due to high interest following our GlobalLink NEXT panel, we’re welcoming back Stacey Higgins, Associate Director, COA & Digital Implementation Team of AbbVie alongside Tihirah Harris, Sr Manager, Clinical Business Operations of Immunovant to share how and why they moved to a centralized, tech-enabled translation model—enabling faster trial timelines, cost control, and regulator-ready content. We'll also cover what’s ahead on their centralization roadmap, ...

Fast, Compliant, Centralized Translation in Action: Lessons from AbbVie & Immunovant
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How Patients Discover Clinical Trial Websites: The Role of Localization in Search and Trust

Could localization be the key to improving patient recruitment in clinical trials?Recruiting participants for clinical trials is a critical step in bringing new therapies and treatments to market, but despite advances in digital outreach, the industry still faces major...
Webinar

LifeSci Talks COA Series | Modernizing eCOA: Emulators, Backups, and the Future of Reporting

In this tech-forward episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, welcomes Indira Jain-Figueroa, Product Director at Evinova, for a deep dive into the ever-evolving landscape of eCOA development. Covering everything from cross ...
Blog

Rewriting the Rules of Informed Consent Development with AI

How AI and Structured Content Management Are Transforming the ICF ProcessInformed consent forms (ICFs) are essential to clinical trials, serving as the primary vehicle for communicating study information to participants in a clear, ethical, and compliant manner. Given...
White Paper

Could Data Standardizations be the Silver Bullet for Faster Electronic Clinical Outcome Assessment (eCOA) Deployment?

Choosing an electronic clinical outcome assessment (eCOA) provider is a complex process that involves a variety of different aspects including experience, scientific support and knowledge, integration capabilities, scalability, study-specific requirements, and so much more. ...
White Paper

Accelerating Pharma Labeling with Intelligent, Compliant Content

Juggling multilingual labels across varying regions and products? Managing the updates and complying with local health authorities' requirements can be a challenge for global pharmaceutical companies, who are facing increasing pressure to streamline labelling processes and ...
Webinar

Engaging Patient Communities: A Pathway to Clinical Trial Success

In this webinar, expert speakers from MTS Sickle Cell Foundation, Inc, Rare Disease Diversity Coalition, Black Women’s Health Imperative, and Clinical Research Associates, Inc. will focus on the critical role of patient communities in advancing clinical trials. They will ...

Let’s Chat About Your Chatbot Localization Strategy.

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