Chatbot Localization for Life Sciences

Respond to queries faster, more accurately, in any language, and with specialized and customized informative responses.

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Engage your key stakeholders with conversational AI

Life sciences organizations are increasingly looking for ways to better leverage data to improve the consumer experience. With the majority of the global population conducting research online about products and services they are interested in, now more than ever, chatbots represent a unique opportunity to effectively engage key stakeholder requests with informative and fast responses.

TransPerfect Life Sciences has the experience and expertise to help you reach key stakeholders around the world through language AI support for training conversational AI technology. Our services include generating datasets, annotating unstructured language data to train conversational technology, and, of course, chatbot localization.

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Respond to patient and HCP multilingual queries faster without sacrificing quality

Our expert linguists are experienced in localizing life sciences chatbots to better reach and engage patients, HCPs, and other stakeholders globally in more than 200 languages.

Chatbot Localization for Catalia Health

Simplify Multilingual Conversational AI

Whether it’s creating a virtual agent to help train employees, enhancing an existing virtual agent to answer consumer queries, or localizing a chatbot to engage a new audience, TransPerfect’s AI division, DataForce, can support your development of specialized chatbots trained in clinical and medical terminology that can easily integrate with your systems. We have a simple recipe for success:

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Design:

Prototypes and designs are created and tested, and feedback is collected to implement changes. 

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Build:

Conversational AI models are developed and integrated with existing systems before defining business logic, including prompt localization. 

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Manage:

Chatbots are deployed, modified, and tested across all voice and chat channels to ensure optimal user experience. 

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Enhance:

Once deployed, quality analysis is conducted to improve accuracy and engagement with automated testing. 

News and Thought Leadership

Our industry experts have in-depth understanding of the challenges, requirements, and goals for medical affairs teams in reaching global audiences.

Digital Transformation Fireside Chat

In this fireside chat, Christine Buggle-Spearing and Dr. Gigi Shafai, Pharm.D., from TransPerfect Life Sciences, share practical strategies for modernizing medical affairs processes. The discussion covers how to design a digital-first strategy that creates value for both patients and organizations, use digital platforms to enhance collaboration with healthcare professionals and patients, and prepare teams for the evolving impact of AI on the medical affairs landscape. ...

Digital Transformation Fireside Chat

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In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, is joined by Jonathan Norman, Director of Translation and Localization at YPrime, for an in-depth discussion on the realities of eCOA libraries. Together, they explore why ...

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Everyone’s talking about GenAI, but what does it really mean for pharma communications and promotional materials? Join our life sciences and AI experts in a follow up session from Search, Reinvented Evolving SEO in the Era of LLMs and GenAI, where we’ll take a closer look ...

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Life sciences organizations are turning to AI to enhance operational efficiency, and one of the hottest areas of interest is the integration of AI and automation for medical affairs workflows. Beyond process optimization, automation has been accelerating omnichannel strategies by ...

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Life sciences organizations are facing increasing pressure to deliver accurate, compliant content across multiple channels and global markets faster than ever. To keep pace, many are turning to Structured or Component Content Management Systems (SCMS/CCMS), which allow teams to ...

Let’s Chat About Your Chatbot Localization Strategy.

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