Empowering Medical Information and Pharmacovigilance Teams with Safety Technology Solutions

Ensure the safety of your patients by accelerating the time to report safety cases and communicate accurate, up-to-date information about their products.

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PV & Safety

Why Pharmacovigilance and Medical Information Teams Love TransPerfect

Our comprehensive solutions offer end-to-end support, including AI-powered case triage, literature monitoring, medical writing, and call center support. This enables faster and more accurate reporting of adverse events to regulatory bodies, reducing timelines and improving patient outcomes. Additionally, our services are designed to ensure regulatory, legal, and corporate policy adherence, reducing compliance risks for our clients.

    AI Portal for Case Triage

    Automate your translation process for faster turnaround times while also enabling your case processor to quickly prioritize incoming reports based on seriousness across 200+ languages.

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    Language/Translation Solutions

    Ensure conceptual equivalence and cultural appropriateness in any language, minimizing time-to-market, mitigating risk, and ensuring compliance in global studies.

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    eClinical

    Maintain compliance and enhance patient safety with the Trial Interactive PMSF solution. An easy-to-use, web-based format, our technology solution traffics safety notifications and distributes alerts in real-time, ensuring that sites, sponsors, and CROs remain fully apprised of the latest information and data to meet good pharmacovigilance practices (GVP) and, of course, patient safety standards.

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    Redaction

    All safety reports contain personally identifiable information (PII) of patients. Protect patient safety and privacy with our redaction services prior to regulatory review.

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    Social Media Monitoring

    Enhance patients’ real-world usage and feedback, including detecting potential adverse events, with multilingual social media monitoring.

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    Medical Writing

    When it comes to creating, managing, and translating safety content, medical writers play an integral role in protecting patient safety and adhering to strict regulations all within tight deadlines. Our team of expert medical writers have in-depth knowledge of best practices for drafting and maintaining safety content, including PSURs/PBRERs, DSURs, RMPs, and more.

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    Call Center Support

    TransPerfect offers specialized, HIPAA-compliant medical call center services and medical information (MI) support, including multilingual patient, provider, and clinical trial support in 200+ languages. Services include 24/7, on-demand interpretation, safety case processing, and medical inquiries for pharma, biotech, and life sciences companies.

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    Your Partner in Patient Safety

    With AI-powered workflows, we ensure timely and accurate reporting of Adverse Events (AEs) and Serious Adverse Events (SAEs) during clinical trials to ensure patient safety and regulatory compliance. Our streamlined processes enable rapid communication with healthcare professionals and patients to help medical information teams ensure safe and effective use of pharmaceutical products to improve patient outcomes.

    Trusted by Life Sciences Organizations Big and Small

    News and Thought Leadership

    Industry insights from our experts. We have the experience and solutions you need to navigate life sciences complexity and bring breakthroughs from lab to launch.

    How a Leading eCOA Provider Cut Timelines by 60% with GlobalLink Strings Integration

    Discover how a leading eCOA provider slashed project timelines by 30% and screenshot review cycles by more than 60% by integrating GlobalLink Strings into its platform. This case study breaks down the roadmap, the rollout, and the efficiency gains that followed. See how automation eliminated manual screenshot generation and made translation review faster, clearer, and fully auditable. ...

    How a Leading eCOA Provider Cut Timelines by 60% with GlobalLink Strings Integration
    Checklist

    The 5-Step AI Readiness Checklist for Medical Device Manufacturers

    Only one in four manufacturers using process AI say it's meeting expectations. The gap between those results and the rest comes down to preparation. This checklist is built from patterns shared by manufacturers that are seeing results, along with the gaps most commonly found ...
    Webinar

    LifeSci Talks COA Series | eConsent: Why the Content Matters as Much as the Tech

    In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, sits down with Edwin Cohen, Principal Consultant at C&Flow, to talk about eConsent adoption in clinical trials. They discuss the research behind why animated, electronic consent ...
    Webinar

    XTalks | How MI, PV & Regulatory Collaborate on Signals, Labeling, Crisis Response and AI

    Medical Information (MI), Pharmacovigilance (PV) and Regulatory Affairs (RA) each play distinct but deeply interconnected roles in ensuring that therapeutics are safe, accurately labeled and compliantly communicated to healthcare professionals and patients. Yet in practice, the ...
    Event

    C3 Summit 2026 - San Francisco

    Conversations on Clinical Content, C3 Summit is part of a series of events hosted by TransPerfect Life Sciences featuring sessions with expert panels discussing present challenges, strategies, and innovations, as well as insights into future advancements, from R&D to ...
    Webinar

    LifeSci Talks COA Series | Nothing Remains the Same: Why Measures Have to Evolve

    In this episode of LifeSci Talks, Mark Wade, Global Practice Leader at TransPerfect Life Sciences, sits down with RJ Wirth, CEO and Consulting Psychometrician at Vector Psychometric Group, to talk about why the measures we rely on are living things rather than fixed artifacts. ...
    Blog

    Regulatory Considerations for Paper COA Translations | What You Need to Know

    Collecting data for a global clinical trial on paper COAs or managing a mixed-mode study that combines both paper and electronic formats means satisfying multiple regulatory bodies before a single patient enrolls. None of these entities operate on the same timeline or...

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