Empowering Medical Information and Pharmacovigilance Teams with Safety Technology Solutions

Ensure the safety of your patients by accelerating the time to report safety cases and communicate accurate, up-to-date information about their products.

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PV & Safety

Why Pharmacovigilance and Medical Information Teams Love TransPerfect

Our comprehensive solutions offer end-to-end support, including AI-powered case triage, literature monitoring, medical writing, and call center support. This enables faster and more accurate reporting of adverse events to regulatory bodies, reducing timelines and improving patient outcomes. Additionally, our services are designed to ensure regulatory, legal, and corporate policy adherence, reducing compliance risks for our clients.

    AI Portal for Case Triage

    Automate your translation process for faster turnaround times while also enabling your case processor to quickly prioritize incoming reports based on seriousness across 200+ languages.

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    Language/Translation Solutions

    Ensure conceptual equivalence and cultural appropriateness in any language, minimizing time-to-market, mitigating risk, and ensuring compliance in global studies.

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    eClinical

    Maintain compliance and enhance patient safety with the Trial Interactive PMSF solution. An easy-to-use, web-based format, our technology solution traffics safety notifications and distributes alerts in real-time, ensuring that sites, sponsors, and CROs remain fully apprised of the latest information and data to meet good pharmacovigilance practices (GVP) and, of course, patient safety standards.

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    Redaction

    All safety reports contain personally identifiable information (PII) of patients. Protect patient safety and privacy with our redaction services prior to regulatory review.

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    Social Media Monitoring

    Enhance patients’ real-world usage and feedback, including detecting potential adverse events, with multilingual social media monitoring.

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    Medical Writing

    When it comes to creating, managing, and translating safety content, medical writers play an integral role in protecting patient safety and adhering to strict regulations all within tight deadlines. Our team of expert medical writers have in-depth knowledge of best practices for drafting and maintaining safety content, including PSURs/PBRERs, DSURs, RMPs, and more.

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    Call Center Support

    TransPerfect offers specialized, HIPAA-compliant medical call center services and medical information (MI) support, including multilingual patient, provider, and clinical trial support in 200+ languages. Services include 24/7, on-demand interpretation, safety case processing, and medical inquiries for pharma, biotech, and life sciences companies.

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    Your Partner in Patient Safety

    With AI-powered workflows, we ensure timely and accurate reporting of Adverse Events (AEs) and Serious Adverse Events (SAEs) during clinical trials to ensure patient safety and regulatory compliance. Our streamlined processes enable rapid communication with healthcare professionals and patients to help medical information teams ensure safe and effective use of pharmaceutical products to improve patient outcomes.

    Trusted by Life Sciences Organizations Big and Small

    News and Thought Leadership

    Industry insights from our experts. We have the experience and solutions you need to navigate life sciences complexity and bring breakthroughs from lab to launch.

    Potential Impact of the EU Biotech Act Proposal on Clinical Trial Activities

    Blog

    The European Commission’s proposed Biotech Act introduces changes that could reshape how clinical trials are approved and managed across the EU. While the broader package spans multiple areas of the health ecosystem, proposed updates to the EU Clinical Trial Regulation (EU CTR) stand out for their potential to address long-standing operational challenges including lengthy timelines, limited flexibility in submissions, and fragmented processes across member states. ...

    Potential Impact of the EU Biotech Act Proposal on Clinical Trial Activities
    Checklist

    A Checklist for eCOA Solution Deployment: Best Practices and Considerations

    Selecting and deploying a new eCOA solution involves many important factors - from determining the capabilities of the Language Service Provider (LSP) to identifying the technology used for each COA migration - and it’s impossible not to worry about missing a key detail in the ...
    Success Stories

    Fortune 500 Pharma Company Meets Critical Deadlines with TransPerfect Life Sciences’ COA Solutions

    This spotlight reviews the challenges faced by a Fortune 500 pharmaceutical company in implementing Clinical Outcome Assessments (COAs) to measure the impact of their products on patients. It discusses the need for accurate and culturally appropriate translations of COAs for ...
    White Paper

    Successful English Build & Language Migration

    Over the past decade, the global clinical trial landscape has changed drastically. A surge in technological innovation, including wearable devices, patient portals, and apps, has modernized how clinical data is collected and managed. With pen and paper becoming obsolete in the ...
    Blog

    Why 75% of Medical Device Manufacturers Are Disappointed with Their AI Results

    The Gap "The results we're seeing from AI are only as good as the data and structure we put behind it. Most manufacturers haven't done that work yet." — Marc Miller, Division President, TransPerfect Medical DeviceArtificial intelligence has arrived in medical device...
    Blog

    Metadata In, Metadata Out: Reducing RIM Submission Rework with In-System Translation

    Pharmaceutical companies spend billions and take years to bring therapies to market. Then many risk it all on a translation process managed with spreadsheets, email chains, and blind faith. Every label update, every safety amendment, every regulatory change notice must be...
    Blog

    AI Content Creation and Maintenance in Medical Information: Ending the Content Whack-a-Mole

    For many medical information (MI) teams, content maintenance can often feel like a game of whack-a-mole.Update one answer, three more pop up. Fix a regional version, and another channel drifts out of sync. Add a new piece of literature, and suddenly every approved response...

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